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Get Free Setup, then use it & then decide!
1. Let us setup your Welcome Tune
2. Add your Team’s Mobile Number
3. Check this System roughly
4. Then decide whether to Buy this or Not!
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First time in India. Get Free Setup, then decide!
We at Pentalead Media Private Limited have created a system for your business in which we provide packages for SMS, e-mail, voice and social media marketing. Also, one of our best services is the IVR and Toll-Free for which we have received very positive feedback.
We completely get you on this and we assure you that our service will take the weight off your shoulders and you can focus on other aspects of your business.
Unlimited Agents
Recording
Customer Relationship Management
Dedicated Number
Use Your Number
Multiple Extensions
Real Time Analytics Dashboard
On-hold Music
Whitelist & Blacklist
Easy CRM Integration
Auto Call Routing
Request a Call Back From Our Product Specialist
At PentaLead we offer you your unique number which customers can use to reach out to you. This would give you a more professional vibe. The IVR and Toll-Free can be offered in Bilingual languages as well. With using this smart technology, you aren’t just caged and contact customers in your region but you can reach out to a global population as well.
- Our IVR system is something which you can rely on. This system will read the first 4 digits of the incoming call. The system then EnRoute the specific call to specific customer care or your desired location.
- All in all, it comes with a very personalized experience.
- The voicemail allows the customer to place their query and get a call back from an appropriate attendee. This saves time of the people instead of lining up in the queue. Once the working hours are on the customers will be called back to clarify their queries.
- By using this service, you increase the productivity of the team and boost their efficiency. You can automate most of your tasks and your customer service agents can make sure they spend their time on higher-value tasks.
- It is more secure and resourceful and safe for the customers as well as their information won’t be misused.
- Also, with cloud telephony you can lessen the queue by not letting the sales go anywhere else. Personalized Telephony like this will gain more likes for your brand as well as resulting all of it in sales.
- The system is configured to ease out the whole process. Using Cloud Telephony System is useful for all the industries. For instance, you have a Clothing store online and you want to create a separate IVR and Toll-Free number for your shop. People can reach out to you if they want to know about the delivery time it will take or just tracking the order. There will be other options to cancel the order or talk to a customer service executive for other queries. Such structure will segregate the customers and the customer service executives can manage to help people who have any other issue.
This is the way we are going to help you build a global brand.